Latest News | 2 April 2020

Help for homeowners

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A new Mortgage Information Support Service has been launched by Bondholder Mortgage Advice Bureau to help homeowners who are worried about their finances as a result of Coronavirus.

Available to homeowners nationwide, the free service has been set up to answer any queries or worries people may have about paying their mortgage, and to guide them back to financial security.


The UK government’s response to the pandemic includes allowing homeowners to access a mortgage payment holiday of up-to three months. However, this may not be homeowners’ only worry regarding monthly finances and with the new Mortgage Information Support Service, Mortgage Advice Bureau is answering people’s most common questions around managing their household finances to help them cope.

Brian Murphy, Head of Lending at Mortgage Advice Bureau, explains further: “We are living in unprecedented times and some homeowners are rightly worried about their finances. The helpline is managed by fully qualified mortgage advisers who can provide guidance about what to do if repaying a mortgage is a worry during the Coronavirus outbreak.

“As the situation changes in the UK and across the globe, it’s difficult for people to foresee how their monthly income will be affected, particularly for homeowners on short-term, temporary or zero-hours contracts. The government is doing its best to help people during these difficult times and we certainly take financial well-being very seriously, so we are also doing our upmost to support people. We hope that the helpline will allow homeowners to talk openly and get them back on track with their finances.”

For more information or to speak to a qualified mortgage adviser via the support service, call 0808 296 3562. You can also find out more information about the Mortgage Information Support Service or view the FAQs here.


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