Property management firm teams up with call-handling experts

An independent property management specialist has partnered with Oberoi Business Hub to help enhance its communication with clients.

Miller & Vincent Properties, which offers bespoke landlord and tenant support throughout the East Midlands, has teamed up with the Derby-based call handling experts to ensure high levels of service following a sustained period of growth.

Since beginning the partnership, the Miller & Vincent team has been able to devote more resources to core property management functions, including strategic portfolio growth and enhanced property services.

Jodie Brady, operations manager at Oberoi Business Hub, said: “Supporting Miller & Vincent Properties with their client communications has been a real pleasure, and we’re proud to play a part in helping them focus on growing their portfolio while keeping their clients happy.”

Sanchia Miller, who co-founded Miller & Vincent Properties in 2018, said: “As we’ve grown, the demands on our team and the high expectations of our clients made it clear we needed a call handling partner capable of integrating seamlessly with our operations and client‑centric ethos.

“We chose Oberoi Business Hub because of their professionalism, adaptability, and reputation for delivering tailored, reliable support.

“Their team now acts as a vital extension of our own, ensuring every landlord and tenant receives a consistently high‑quality experience.”