Rail operator’s staff take-up autism training

East Midlands Railway has teamed up with a leading charity to support efforts to make public transport more accessible and inclusive for autistic people and their families.

The train operator has undertaken Autism Champions training in partnership with the National Autistic Society.

This specialist programme equips selected staff with the knowledge and resources to deliver autism awareness workshops to colleagues across the organisation, with the goal of building understanding, breaking down barriers, and fostering a more supportive environment for autistic customers.

The training was part of a wider Department for Transport-funded project designed to reduce social isolation and improve the experience of public transport for autistic individuals.

Philippa Cresswell, customer experience director at East Midlands Railway, said: “We understand that small gestures of support can have a big impact on autistic people and a little understanding can go a long way.

“It’s encouraging to see how the training our staff have received is already making a difference, with colleagues helping passengers feel more comfortable and supported on their journeys.”