Business services

DNS launches 'Office of the Future'

Bondholder Document Network Services (DNS) has officially launched its Innovation Centre on Pride Park which showcases the very best in office and print solutions.

The Innovation Centre sports an interactive boardroom table with its touchscreen technology, seamless document management and super-fast high-quality print, making it feel more like a scene from a Bond film than an office.

Amidst all this futuristic technology, the team at DNS has allowed themselves a moment to look back as the company celebrates its 20th anniversary this year. The changes in the industry over the last two decades have been immense, but DNS has always remained at the forefront, driving change and bringing innovative solutions and first-class support to its customers.

Darren Marsh, Managing Director of DNS, commented: "We're very different from other suppliers, as the Innovation Centre demonstrates. It's certainly not a photocopier showroom! As Xerox Premier Partners we're fortunate to be working directly with global industry leaders and, through the Innovation Centre, we can offer customers the opportunity to experience first-hand the systems we supply and understand exactly how they can be implemented."

As Xerox Premier Partners we’re fortunate to be working directly with global industry leaders
— Darren Marsh, Managing Director of DNS

Uni invests in Derby graduate

Ed Hollands, in front of one of his innovative lorry adverts

Bondholder University of Derby has invested in innovative truck advertising from fellow Bondholder DrivenMedia — owned by University of Derby graduate, Edward Hollands.

Last year Edward set up his business supplying advertising space on lorries after saving thousands of pounds while working at a supermarket. He came up with the idea to display adverts on the side of HGV trucks in a bid to help struggling logistics companies create additional revenue streams. This service allows companies to take advantage of the UK's densely populated roads and motorways to target commuters.

Edward said: "The University of Derby has been fantastic. Staff were involved and encouraging throughout my studies. Since my graduation, they have kept in touch and continued to provide practical support to me in my venture. To top it off, they saw the potential of my lorry advertising and became my client."

Jenny Baldwin, Recruitment and Marketing Manager for the College of Business at the University of Derby, commented: "It's fantastic to see Edward doing so well and it's great that we can now be his client and hopefully help him grow and develop further."

Edward manages more than 300 trailers across the UK, designing adverts and buying curtains for the side of vehicles to help advertise different products and companies.

Event Foundry win inaugural retailer event

Bondholder The Event Foundry has successfully been chosen to supply event management services to fellow Bondholder intu Derby.

The Event Foundry pitched to deliver an inaugural event for the shopping centre in which intu Derby wants to celebrate and recognise its retailers.  

Delighted to secure the contract, Co-Director Rebekah Ford explains: “We work all over the UK delivering events for some truly amazing clients and intu are no exception. They are an exciting brand with a reputation for delivering spectacular experiences and we are looking forward to being a part of their success.”

“We always want to recognise and celebrate the great retailers we have in our centre so this is such an important event for us.  We only get one chance to get it absolutely right and we felt that The Event Foundry had the energy, creativity and experience to make it happen,” commented Carly Taylor, Marketing Manager for intu Derby.

The Event Foundry was set-up in 2015 as a full event management service. Co-Director, Helen Peden said: “We don’t typically do average and neither do intu! We have over 20 years' experience in creating some truly spectacular events and brand experiences and we’re proud to partner with intu to bring their vision to life”.

EMBS goes back to the future

Just a mile away from Derby city centre, World Heritage Site Darley Abbey Mills has welcomed Bondholder EMBS as its newest tenant.

EMBS has just signed a lease for its new office after painstaking restoration work started earlier this year, slowly transforming the space into modern offices, last used in the 1960s. The project is due for completion in October and EMBS should be fully operational in its new home before the end of the year.

Simon Bucknell, Director at EMBS, commented: "We are all very excited about moving into this building, it will be a truly unique and inspiring place to work and the whole team cannot wait to move in! Darley Abbey Mills is now home to a number of creative and digital businesses and we all share the same enthusiasm for the history of the site."

He continued: "2016 has already been a record-breaking year for us. Our results for the first two quarters have been particularly strong and we've signed up two large clients to recruitment outsourcing contracts so we feel very confident about the future."

Unilever invests in Derby

Bondholder Webhelp, which is headquartered in Paris and employs 2,000 at its Pride Park complex, has today announced it has been selected by global giant Unilever to deliver customer contact services across Europe.

Unilever owns 400 brands including Marmite, Ben & Jerry’s and Persil. Webhelp invested in Derby in 2011, after an intense campaign, led by Bondholder Derby City Council and Marketing Derby, following Citibank’s sale of Egg. The Unilever deal extends Webhelp’s existing Derby contracts with Sky and EE/BT.

Olivier Duha, Co-Founder of Webhelp commented: "This is a terrific contract and a real coup”.

Webhelp’s ability to offer a consistently high quality customer experience across a wide range of geographies and languages has been a key factor in our ability to secure this contract with Unilever
— Oliver Duha, Co-Founder of Webhelp

The firm has seen revenues grow by 250% and turnover will soon hit $1billion. Olivier continues: “Webhelp’s ability to offer a consistently high quality customer experience across a wide range of geographies and languages has been a key factor in our ability to secure this contract with Unilever"

John Forkin Managing Director of Marketing Derby commented: "This is fantastic news for Webhelp and Derby. Back in 2011 the City Council and ourselves put a lot of work into attracting what was then HeroTSC and the legacy today is employment for over 2,000 people and growing."  

Duke of Gloucester opens Marble Hall

Bondholder Connect Derby's Marble Hall development was graced with a royal visit on Tuesday from HRH The Duke of Gloucester KG GCVO as he carried out the official opening of the Grade II listed building on Nightingale Road.

The iconic former Rolls-Royce building has undergone a £4million refurbishment and now serves 42 high-specification managed office spaces, a kitchen and training provision provided by YMCA Derbyshire.

The Duke was greeted on arrival by pupils from the local Osmaston School and presented with a mosaic made specially for him, before Connect Derby's Ann Bhatti introduced him to representatives from Derby City Council and Sir Ralph Robins, former chairman of Rolls-Royce.

During the visit, the Duke reviewed the ground-breaking restoration work to bring the building back to public use. He was then introduced to the constructors and architects for the scheme, along with members of staff and tenants before unveiling a commemorative plaque to mark the occasion.

Councillor Martin Rawson, Deputy Leader of Derby City Council, said: "We are very happy to have welcomed the Duke of Gloucester to Derby to carry out the official opening of Marble Hall."

He added: "Marble Hall will build on the success of the massively popular Connect Derby scheme, which has created a strong market for serviced offices in the city."

We are very happy to have welcomed the Duke of Gloucester to Derby to carry out the official opening of Marble Hall
— Councillor Martin Rawson, Deputy Leader of Derby City Council

UK data analytics firm chooses Derby

Chris Dobson, Director of Consultancy at Aquila Insight

The UK's fastest growing data analytics company, Bondholder Aquila Insight, has chosen Bondholder Connect Derby's Sadler Gate Studios as its newest UK base thanks to the city's excellent connectivity and commitment to innovation. 

The firm was founded in 2012 and now brings in a massive £4.2million turnover after capitalising on the modern business need for data. Bondholder Aquila Insight now employs more than 75 staff in its UK offices and is continuing to grow rapidly.

Chris Dobson, formerly a global director with Sony Mobile, will head up the Derby office. He commented: "We have been really impressed by Derby's focus on bringing new industry to the city and investing in infrastructure to build a connected hub. Our office at Sadler Bridge Studios has one of the fastest internet speeds in the country so it's a brilliant place to be based."

The data firm has an impressive and growing portfolio of recognisable brands including Sony, Tesco Bank and RBS.

John Brodie and Warwick Beresford-Jones launched the company with the determination to create a new kind of analytics consultancy whose commercially-intelligent analysts would translate data into actionable insights.

Warwick said: "Big data is forecast to add over £241billion to the economy by 2020 and the UK has the opportunity to be a world leader in big data and analytics. Ultimately, all organisations want to know what's happening with their customers, what is going to change and what they need to do to be successful in future. We do that quickly and effectively.

Aquila Insight stands apart from competitors thanks to its combination of commercial data scientists and in-house analytically-developed technology solutions. It has built its own data analytics platform, Discovery, making it possible to process large volumes of data securely and at speed.

Business growth expert launches 'Scale Up' programme

Neale Lewis of Bondholder Neale Lewis Associates

Neale Lewis of Bondholder Neale Lewis Associates

Neale Lewis - of Bondholder Neale Lewis Associates - has launched the East Midlands Scale Up programme which aims to help a select number of local businesses in the region fulfil their potential.

Launched with the founder of Global High Growth, Stuart Ross, the two have both grown up and built their careers in the region and are passionate about making sure companies in the East Midlands are able to compete both nationally and internationally.

Neale commented: "There's a huge potential for businesses in the East Midlands that unfortunately isn't being nurtured. The closure of the Business Growth Service was a real blow and the failure for anyone to step up and fill that void has presented an opportunity. The Business Growth Service, which created 83,000 jobs and added £3.5bn nationally, was shut down last year as a result of Government cuts."

Neale believes Derby is a great place to start a business due to its supportive local government policies, industry structure, geographic placement and talent supply, creating an unrivalled competitive advantage.

Neale added: "We want to be a key part of the support structure to help fuel this growth and importantly see the creation of new jobs in these high growth organisations."

The launched of the East Midlands Scale Up is initially open to just 50 businesses with the potential to quickly reach the next level of growth. A selection process to identify the strongest companies who will progress to a 'Scale Up Accelerator' scheme will then take place. The scale up programme includes six full-day workshops and two half-day coaching sessions focusing on strategy and leadership development.

Businesses enrolling into the Scale Up programme will receive leading advice and dedicated time from accredited coaches, access to online business strategy tools, workshops and events with local, national and international business figures.

For more information, visit

Idom doubles housing division

One of the UK's leading multi-disciplinary engineering consultancies and Marketing Derby Bondholder, Idom Merebrook, has reported a phenomenal 100% growth in its housing division since 2010.

Projects undertaken with housing developers now account for approximately 47% of the consultancy's total turnover. Idom's housing turnover has risen to £2.57m from £1.35m since 2010 and is forecast to increase further this year.

The real growth has not come from winning contracts with new clients, but from working more closely and doing more for its existing housing client base. In addition, Idom has been awarded an increasing number of regeneration projects to help redevelop brownfield sites for housing, an area in which the consultancy specialises.

Nigel Huish, Managing Director of Idom Merebrook, commented: "The statistics show two things; firstly as a consultancy we are comfortably in line with the steady growth being experienced by the industry as a whole. Additionally, while we are steadily expanding our client portfolio ,our main area of growth has come through providing a wider range of services to our existing and longer-standing clients on bigger projects."

Bringing brownfield sites back to use is a key part of the government's strategy to promote sustainable development, the UK has over 400,000 hectares of contaminated land much of it a legacy from the industrial revolution and the clean-up of this land has been made a priority.

Planning Design outgrows office as turnover hits more than £600,000

Leading Derby consultancy of planners, architects and urban designers, Planning Design, has taken on new staff and moved to larger premises to cope with increased workload.

The consultancy however didn't move far from its office at Woburn House on Vernon Gate, taking up larger offices on the second floor. The firm said it needed more space but liked its location too much to leave. The new office is about 50% larger and includes a new meeting room as part of the deal.

This move is a great opportunity for us to work closer together as a multi-disciplinary team as we are now all on one floor as opposed to two before
— Jon Millhouse, Director at Planning Design

Planning Design has various offices in the region to deal with local projects, but also carries out work across the country including those based in London. The practice has recently worked on housing schemes at Matlock, Doveridge, Hulland Ward and Stretton, and is currently involved in schemes at Pilsley and North Wingfield. One of the directors, Richard Pigott has just been involved in a public inquiry into plans to build 50 homes off North Avenue at Darley Abbey.

Planning Design was also involved in a major regeneration and redevelopment of the former Ashbourne airfield, and recently received planning approval for a new link road between the A52 and Blenheim Road which will make access easier and reduce traffic congestion..

Director Jon Millhouse said: "This move is a great opportunity for us to work closer together as a multi-disciplinary team as we are now all on one floor as opposed to two before."

Essential Print's 'Awesome Foursome'

After celebrating five years in business, Bondholder Essential Print Services has appointed two new Print Angels and a Creative Artworker.

Lindsey Greasley and Katie Fitzpatrick join the company as Print Angels, whilst Lee Johnson is joining the team as the Creative Artworker.

Entrepreneur Yvonne Gorman started her business on 1st April 2011 and immediately signed up as a Marketing Derby Bondholder.

Yvonne commented: "I'm proud to be Derby born and bred so it was a no-brainer for me to want to shout about my city and get to know its local businesses and industries."

"We're like a print consultancy. We talk to businesses not only about printing but also about how they plan to distribute promotional items such as business cards, leaflets and brochures. Having hundreds left over in a cupboard doesn't help anyone."

"I love running a business in an incredible city. It's onwards and upwards for me, the team and for Derby", Yvonne concluded.

EMBS becomes a teenager

Established in a tiny attic back in 2003, Bondholder East Midlands Business Services Ltd (EMBS) now, 13 years later, employs a staff of 22 and boasts an impressive £3.5million turnover.

The firm works with some of the region's largest employers and many well-known web, digital and IT companies, together with advanced manufacturers in the rail and aerospace sectors.

Founded by Simon Bucknell, Ian Stevens and Jamie Elliss, EMBS provides a means of reducing recruitment costs and improving efficiency. Simon puts the company's success down to the strength, friendship and determination of the leadership team. He comments: "Ian, Jamie and I are all very different. We see things in very different ways and we've learned how to use this to our advantage."

Jamie Elliss said: "Becoming a teenager is a real milestone for us. I'd be lying if I said it had been easy. Trading in the worst economy in living memory has been challenging, but what doesn't kill you makes you stronger and we have certainly seen real growth in turnover since the end of the recession."

Ian Stevens said: "2016 has already been a record-breaking year for us, our results for Q1 have been particularly strong and we've signed up two large clients to recruitment outsourcing contracts, that will see our revenues grow significantly."

With a move planned later this year to a 4,000 sq ft office in Darley Abbey Mills, the team at EMBS will be looking to add to the seven hires already made in 2016.

New Business Lounge launched

Business executives looking for a quiet place to do work can now take advantage of Bondholder Derby Conference Centre's newly-launched Business Lounge.

Facilities include private meeting pods, free parking, superfast broadband and refreshments. Customers will also benefit from discounts on meeting rooms and hotel accommodation.

Mike Ebbitt, Managing Director of Derby Conference Centre, said: "The Business Lounge is a natural extension to our successful conferencing and events facilities and addresses a real need in the city. It is a brand new concept to Derby and has been specially designed as the perfect environment to enable business executives and managers to gain an uninterrupted time to focus on their work."

Fellow Bondholder DE22 Creative is working with the Conference Centre to support the launch as part of the marketing rebrand for the venue. Martin Griffiths, Managing Director of DE22 Creative, said: "This is a fantastic facility for business people to have the head space to work on their business without interruption and reflects Derby's increasing stature as a great place to do business on an international stage."

For more information or to book a tour of the new facilities, please call Lauren Docksey or Danielle West on (01332) 861 831 or visit the website.

BEC bowls over competition for DCCC contract

Pictured above, Carl Ackers, Director at Built Environment Consulting

Bondholder Built Environment Consulting (BEC) is celebrating after bowling over the competition to win a £3.2m construction value contract to carry out mechanical, electrical and plumbing work at fellow Bondholder Derbyshire County Cricket Club's new media centre.

The firm has been retained to undertake client side duties such as checking on contractor's proposals, site inspection and witness testing on the brand new four-story centre.

Carl Ackers, Director at Built Environment Consulting, said: "We are delighted to be involved in such a landmark development, not only for the club but also for the city, as it has helped the club achieve their ambition to be a host city for the 2017 ICC Women's Cricket World Cup."

The overall development will include the Media Centre, an extended Conference, Events and Business Centre and upgraded facilities for members, spectators and players, in a project that the club hopes will produce a venue capable of hosting international cricket, concerts and community events.

Yvonne named Inspirational Woman in Business 2016

Derby’s self-proclaimed Print Evangelist, Yvonne Gorman, has recently won the accolade of Inspirational Woman in Business 2016 – Derby & Derbyshire at an event to celebrate International Women’s Day, hosted by Vox Feminarum.

Yvonne started Bondholder company Essential Print Services in 2011 in a male-dominated industry, amidst a recession. Her mission; to raise the standards of printed literature for small businesses.

The company has since created jobs and supported a number of charities including the Maria Hanson Foundation where Yvonne is also a Trustee.

Known as Derby's 'networking queen', Yvonne is passionate about growing Derby's economy through collaborations and referrals. She helps to run three non-profit groups including, Derby Hub and Hallmark Business Group.

Derby born and bred, Yvonne is one of twenty Small Business Saturday UK Champions and was the driving force behind 2015's event at the Council House. This same initiative secured her an invitation to Downing Street in 2013 where she represented her city’s small business community.

“I’m absolutely thrilled to have been recognised for the variety of work I do in the local business community. I never expected to ever win an award with the word, ‘inspirational’ in it – wow! If my work can inspire others along the way, it makes me more determined to continue with my plans.” commented Yvonne.

She added, "I'm feeling very proud to be a business woman in Derby. Never in a million years did I ever imagine running my own company, but since I took the plunge, also 5 years ago now, I've been able to achieve so much and there are tons of ideas I still want to fulfil. Having my own small business means I get the opportunity to meet and work with hundreds of awesome people. Its hard work but truly amazing."

OfficeCare takes lead role at Derby Theatre

Bondholder Derby Theatre is set for a long run after agreeing a three-year extension of its deal with fellow Bondholder cleaning company, OfficeCare.

OfficeCare has already cleaned the theatre for seven years, so the end of this extension will mark a decade in business together.

I am delighted that the Theatre has asked us to do an encore and continue keeping this prestigious set of Derby’s cultural life in tip top condition
— Martin Booth, Managing Director of OfficeCare

A team of staff have a starring role in keeping the premises smart, tidy and freshly clean for both staff and theatre-goers. Daily, they clean the auditorium, behind the main stage, the studio, actors' dressing rooms, box office, bistro and bar area. They usually do an extra job after matinee performances before the curtains go up again in the evening.

Martin Booth, Managing Director of OfficeCare, said: "I am delighted that the Theatre has asked us to do an encore and continue keeping this prestigious set of Derby's cultural life in tip top condition."

As part of the deal OfficeCare has given £12,000 in sponsorship to the theatre that allows it to take corporate guests to shows. 

Derby Theatre joins OfficeCare's portfolio of venues in the sport and leisure sector including Bondholders iPro Stadium, 3aaa County Ground and Déda.

Two relocate to Portixol

Bondholder Portixol Relocations - which has offices at Riverside Chambers and Darley Abbey Mills - has appointed two new Relationship Managers.

It’s a key priority for us to build this experienced and highly motivated team to enable us to continue to grow at this rapid pace
— Mark Averill, Managing Director of Portixol Relocations

Joining the team after a positive end to 2015 are Phil Roberts and Rebecca Ward.

Managing Director, Mark Averill, commented: "Recruiting two people of the calibre of Phil and Rebecca is a real coup for us. Phil has spent many years as a Business Banking Director covering the whole of the Midlands, so has great knowledge of the areas that we carry out relocations in. Rebecca has held various senior roles in hospitality, including managing public houses, events companies, leisure facilities and wedding venues. Rebecca's experience and, again, her friendly personality has enabled her to quickly fit into the team and provide great advice and comfort when helping people move to the area."

Portixol works closely with global relocation agents, multinational companies and also small and medium-sized firms to find perfect homes for people moving within, and to, the UK. The firm offers local orientation tours, removals, settling-in services, school searched and sourcing short-term accommodation."

Mark added: "It's a key priority for us to build this experienced and highly motivated team to enable us to continue to grow at this rapid pace. I'm delighted to welcome Phil and Rebecca to the team."

OfficeCare wins 12th consecutive DCCC contract

Bondholder cleaning company OfficeCare has won its 12th consecutive contract with fellow Bondholder Derbyshire County Cricket Club to make sure its ground and facilities are not on a sticky wicket.

The deal will mean staff will be on site 364 days a year providing cleaning services at the 3aaa County Ground. The contract includes cleaning the boardroom and offices, changing rooms, the catering and banqueting facilities, plus the nearby elite performance centre with its gym and indoor practice nets. All 5,000 seats will also be cleaned before the season starts in April.

OfficeCare’s staff have done a great job for us for more than a decade
— Ryan Duckett, Commercial Director at Derbyshire County Cricket Club

Martin Booth, Managing Director of OfficeCare said: "We are delighted that we are Derbyshire County Cricket Club's cleaning partner again for the 2016 season. As a local company we love nothing better than supporting their growth by allowing their staff to concentrate on their day-to-day business rather than worrying about cleaning."

Ryan Duckett, Commercial Director for Derbyshire County Cricket Club said: "OfficeCare's staff have done a great job for us for more than a decade. The partnership between our two organisations has grown and we look forward to developing this further over the next year as we complete the second phase of ground development."

The company's association with the club is not the longest for a sporting arena - it has been cleaning fellow Bondholder Derby County Football Club's stadium for 14 years not to mention an array of commercial buildings, educational establishments and surgeries across the East Midlands.