Cleen and tidy

Bondholder Hygiene Services Group (HSG) has developed the UK’s first fully integrated washroom services management tool and review app - Cleen, which has been adopted by a national consortium which campaigns for the provision of specially-adapted washroom facilities.

The Changing Places Consortium – co-chaired by Muscular Dystrophy UK – has campaigned for more than a decade for fully-accessible toilets for people with severe disabilities who need extra equipment and space to use toilets safely and with dignity. Monitoring the Changing Places network will now be far easier thanks to Cleen.

More than 1,300 Changing Places facilities are now registered across the UK but many areas still lack adequate provision. Cleen enables washroom users to log and publish reviews – good and bad – via a free app that is easily downloaded onto a smartphone.

Washroom services and water conservation specialists HSG has provided Changing Places and equipment suppliers in the washrooms with a free Cleen Dashboard. This will notify the equipment providers and consortium instantly of issues highlighted via the Cleen App so that appropriate action can be taken.

HSG is now working with venues who have Changing Places washrooms on site to enable them to have their own individual dashboards so that they can also monitor reviews, take action and post positive reviews themselves.

HSG Managing Director Simon Rice developed Cleen with the aim of improving the world one washroom at a time. He said: ““We developed Cleen to enable anyone using a washroom in all kinds of venues to review their experience from restaurants, service stations and theatres to shopping centres, airports and hospitals.

“We were however particularly keen to have a special section on the app for Changing Places facilities in recognition of the particular challenges that so many people across the UK face simply by enjoying a day out or travelling from A to B.

“By providing the Changing Places consortium and their equipment providers with the Cleen Dashboard management tool, I hope that we can make a difference."

The Cleen App is free to download onto a smartphone and enables washroom users to log reviews of washroom facilities in any type of venue. For more information please visit or search the app store in Apple or Android.

For more information about Changing Places and to see the map of facilities across the UK, please visit