Bondholder Webhelp will be creating 50 new jobs, after signing a deal with the Co-op.
Having secured a deal with the Co-op Group Facilities Team, Webhelp will act as its national operations centre. The new service will focus on a combination of voice, webchat and email customer communication.
Anton Manley, COO of Webhelp UK, said: “We are delighted to have been awarded this new piece of business by Co-op Group Facilities Management Team.
A member of Co-op Group Facilities Management Team, said:“Webhelp’s innovative approach to customer experience and flexibility in offering new solutions is what makes them the perfect partner for the Co-op Group Facilities Management Team and will ensure we take the next step to delivering great service for our colleagues and customers alike.”